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Level 3
March 31, 2023
Question

Program calculation error on Form W2 $5000 DCAP benefits

  • March 31, 2023
  • 13 replies
  • 35 views

I wanted to post what I believe is a calculation error in the software.

Prepare a MFS return with a w2 that has $5000 in Box 10 (DCAP).

This is a situation where the taxpayer is "not considered unmarried".

The software is only carrying $2500 to Line 12, part III.  This is results in to

taxable benefits on the MFS return.  There should be $2500.  If anyone wants to

reach out to me from ProSeries, I can explain in detail.  Thanks, Charles Markham

This topic has been closed for replies.

13 replies

April 1, 2023

@charles11 wrote:

 

This is a situation where the taxpayer is "not considered unmarried".


 

Do you actually mean "not" considered unmarried?  If so, $2500 seems to be correct.  Can you clarify your problem?

 

But on my testing it, it seems like if you ARE "considered unmarried", the program may be doing it incorrectly.

 

charles11Author
Level 3
April 1, 2023

The terminology "not considered unmarried" is a double negative, but that is the terminology used.  See the "Married Filing Separately worksheet" on the 2441 form.

In my case, my taxpayer is married.  Both he and his spouse earn 6 figures.  He has 2 kids that he is claiming and $5000 in box 10 DCAP on the W-2.  If he was "considered unmarried" then he could claim the whole $5000 of DCAP.  (He can't get the child tax credit, but he could use up the $5000).  In other words, it's like he's single.

My client is definitely.  The most EACH SPOUSE can get is $2500 on their individual tax returns.

Since he had $5000 in DCAP, he should wind up with $2500 added back into his wages if he files MFS. The software is NOT doing this.  

I am happy to walk somebody through this and send them the sample return and they'll see the problem.

April 1, 2023

Agreed.  I have overwritten and am good to go.  however, my real point was to report the "bug" to Intuit.  Is this the best way to do that?



@charles11 wrote:

however, my real point was to report the "bug" to Intuit.  Is this the best way to do that?


 

In most cases, no.  Occasionally we will see an Intuit employee stop by and say they will report an error, but that is rather hit-and-miss.

Unfortunately, there isn't a 'good' way.  Calling support likely has the most effect, but then you would likely be on the phone for a long time trying to explain the problem and why it is wrong.

Level 3
April 6, 2023

Hello, 

We are unable to recreate the issue you described. 

Please contact support. If you choose to provide your tax file through our support system, we can review and help you get this issue resolved. 

1-800-434-6818

https://proconnect.intuit.com/community/order-products-from-intuit/help/how-to-contact-proseries-for-help/00/4714

Thank you!

April 6, 2023

@Intuit_SCarter6 wrote:

Hello, 

We are unable to recreate the issue you described. 


 

So you are saying you created a tax return that had $5000 in Box 10 of the W-2, and the MFS return shows $5000 on line 12 of Form 2441?

 

Level 2
April 7, 2023

Hmm. Wondering if this makes difference. Based on 2441 line 12 instruction, it uses "married employees filing separate returns" term. Unlike other reference of instruction using "filing status is married filing separately" 

charles11Author
Level 3
April 18, 2023

I am pleased to note that ProSeries has fixed this bug in a release sent out on 4/13/2023.

Whew!  I hope Intuit doesn't have a lot of claims from TurboTax users who get notices from the IRS in a year or two.  (Since we use the same tax engine)

But, ProSeries is good to go.