Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Created with Sketch. We apologize for the inconvenience: Our community is currently in read-only mode while we perform essential maintenance. Some features may be temporarily unavailable. We’re working hard to restore full access as quickly as possible.
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Pro-Series Basic Availability Offline (Stand Alone)

    Tax Man Bert
    Level 2

    I have searched every way I know to determine if 2019 Pro-Series Basic Stand Alone can be logged into while offline to perform work,

    I just called in to Tech Support to ask the question and was told my wait time was over an hour.  I have already spent over an hour searching for the answer.  I can't wait on line another hour.

    This is poor reliability.  I simply need to know for productivity.  There are times when I may not have internet access, especially if traveling.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Best Answer

    Accepted Solutions
    linette
    Level 5

    I work mobile and I am using stand alone as well.

    Where I haven't actually accessed it, my system has popped up and told me I don't have internet access and asked if I want to work offline, so I am assuming it will let me work offline if I say yes.

    Turn your internet connection off and see.

    View solution in original post

    5 Comments 5
    linette
    Level 5

    I work mobile and I am using stand alone as well.

    Where I haven't actually accessed it, my system has popped up and told me I don't have internet access and asked if I want to work offline, so I am assuming it will let me work offline if I say yes.

    Turn your internet connection off and see.

    TiredFarmer
    Level 7

    Pro Series Professional will let you work off line

     

    Tax Man Bert
    Level 2

    Thanks for your help!

    0 Cheers
    Tax Man Bert
    Level 2

    Thanks as well!

    0 Cheers
    cindy40362
    Level 2

    When I try to work off line the open file is gray and I can't choose any files from my homebase.  Can I work offline?

    0 Cheers