patch failed to apply with error code: 18

Forum|Forum|6 years ago
May 8, 2020
2 replies
6 views

after program failed to print in pdf .. tech could not find the problem so told me to uninstall, but when trying to reinstall the program stops and gives the error above along with the following:

failure opening new file: C\prowin19\forms\fbar_19\fpspdfs\build.txt

ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

I dont recall seeing an error code 18 mentioned before, other numbers yes, but not 18.

Did you uninstall, then rename the old folder (I think this is so the Windows registry entries install clean) then reinstall? personally, Id reboot the computer after the uninstall/rename portion before I reinstalled it, the instructions don't say to, but I always do.

https://proconnect.intuit.com/community/help-articles/help/uninstall-rename-and-reinstall-intuit-proconnect-proseries-stand/00/5287

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

S

SLieu

Level 2

I have similar issue with the 2022 ProSeries Basic and Professional version. Uninstalled and restarted computer, when trying to re-install error code: 18 popped up and can't install. very frustrating. Anyone has a solution? thanks.

Just-Lisa-Now-

Intuit Community Champion

@Intuit_hieu are you still the person to tag for these weird install errors?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Just-Lisa-Now-

Intuit Community Champion

Hi Lisa,

I still have the issue on my computer.

This is out of my league, Ive tagged an Intuit employee that works with the programming end, theyre usually the best bet for these types of problems.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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