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Level 2
February 16, 2021
Question

Form 2441 E-File Reject Error

  • February 16, 2021
  • 5 replies
  • 32 views

Problem has been fixed! Spoke with someone at ProSeries on the phone.

I have a client who has three children present on the return. Two qualify for the child and dependent care credit and I have filled out form 2441 and included the amounts paid for each child on the Info Worksheet. The return keeps getting rejected with error code F2441-524 which says "each Qualifying Person Name Control and and the corresponding Line 2 column b SSN must match data from the IRS Master File". The error states that it's the 1st qualifying child listed on the form that's the problem.

I've double checked the information for each child and confirmed it's correct. However, I removed the first child listed on form 2441 and then added him back in so now he is listed on form 2441 as the second child. I then received the same rejection error for the qualifying child listed on line 1. So I'm getting the same rejection error no matter which child is listed on line 1 of the form which doesn't make sense.

 

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5 replies

Level 3
March 20, 2022

I AM GETTING THE SAME ISSUE TODAY AND HAVE TRIED THE SAME THINGS YOU DID.  WHAT WAS THE SOLUTION?  IS IT A PROBLEM THAT PROSERIES TECH SUPPORT NEEDS TOWORK WITH IN ORDER TO FIX??

dkh
Level 15
March 21, 2022

Have you entered Child care amount paid on the Federal Information Worksheet for each child on F2441

and have you checked the box at top of F2441  under B....for principal place of abode  ?

Level 3
March 21, 2022

I had NOT checked the BOX B on 2441.  I just corrected that and re-filed.  Fingers Crossed.  Thanks so much to all for the help.