mclong01
Level 1
09-15-2020
04:50 AM
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I cannot do a product update for e-filing professional tax returns I get an error code 5.
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2 Comments 2
Just-Lisa-Now-
Level 15
09-15-2020
05:52 AM
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If this is a stand alone system, try using REPAIR Updates from the Windows Programs menu (dont try to open ProSeries), if this is on a Network version of ProSeries, I think you'll need to call into support.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
SoCal920
Level 2
04-29-2021
10:36 PM
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I'm getting the same error. Tools - Repair Update and I ran it as an administrator, but i still am having the same error issue