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Level 3
September 1, 2023
Question

Error cannot be cleared referring to PDF attachment while the extension box is checked, even though the box is not checked to efile an extension?

The extension was not electronically filed and I cannot clear the error regarding the pds attachments.  

The error clearly says, "You have attached pdf attachments while the federal extension checkbox is checked.  Please remove the pdf attachment"

I have removed the attachments multiple times and then reattached.  The extension box is NOT checked and I cannot clear the error.  Seems like a box is checked somewhere to efile the extension but I cannot find it.  

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17 replies

Intuit Community Champion
September 1, 2023

Federal information worksheet part Vll first box is to file extension. Make sure you uncheck that box

JenniferBAuthor
Level 3
September 1, 2023

The federal extension box in Part VII is not checked.  I have even removed the 4868 (which was activated to print so the client could mail it with a check), still no luck in resolving the error.

JenniferBAuthor
Level 3
October 16, 2023

I have this same issue now, it won't allow me to efile the amended 2021 tax return and keeps giving me that error. Did they end up finding a solution?


I did not call support, I saved the existing file under another name and transferred the file from 2021 to 2022 then re-keyed the information.  Sent the new file electronically no problem.

Skylane
Intuit Community Champion
October 16, 2023

any chance that the 'freeze the amounts flowing' box is checked on the 4868?   If so, try unchecking

If at first you don’t succeed…..find a workaround
Level 2
October 16, 2023

No, its not checked. I am going to just mail it in...

Level 3
October 15, 2024

Here is the solution:

 

1

Level 3
October 15, 2024

here is simplified solution:

1 - unclick efile federal return

2 - click on 4868

3 - click on attachment & remove any pdf files

4 - unclick 4868

5 - click on efile federal return

Level 5
October 15, 2024

Where has Intuit Support been when we need them? Oh yeah they are pushing the 2024 tax program..........