Efile Problem - Return will not transmit

[actgsvsco]

This morning in Basic 19 "Return not Transmitted" happens when trying to efile tax return with no explanation?  Anyone else experiencing this today?

[Just-Lisa-Now-]

I thought I saw a similar post yesterday afternoon

[efqn]

I have the same issue. Return wll convert but not transmit. 

[jmbillmeyer]

I am having same issue, does anyone know why or how to fix? Thanks!

[actgsvsco]

Called tech support and they walked me through refreshing updates.

[actgsvsco]

Called tech support and they walked me though refreshing updates.

[jmbillmeyer]

Thank you, I got it working but now having same issue...please help!

[dd456]

What is tech support number? Mine will not light up the option to Convert/Transmit

I did update several times

[Just-Lisa-Now-]

Did you use REFRESH updates?  Sounds like someone else had to use the REFRESH option, the regular update option doesnt always seem to work properly I guess or they wouldnt have needed to include this other function..

[MikeZ21]

I am experiencing this same problem today: "Return not transmitted". And that was for (5) Fed and NYS returns, as well as (2) extensions, same message for all.

I did try the "Refresh Updates", as well as reboot the computer and the program.

Any suggestions?

[TaxGuyBill]

That happened to me once or twice, and I disabled error checking (even though there were no errors) and it went through fine.