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singh
Level 6
December 21, 2020
Solved

Duplicate SSN/EIN

  • December 21, 2020
  • 3 replies
  • 27 views

I have somehow created a few clients' files twice. Now on e-file page  under EF Status it shows  in red  "Duplicate SSN/EIN." When I try to open the client's file (with duplicate SSN/EIN ) it says " Cannot locate c:\baswin\19.

How can I erase these duplicate files? Or is there another way to resolve this issue.

Thank you in advance for any help.

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

Have you ran Homebase Database Maintenance?

3 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community ChampionAnswer
Intuit Community Champion
December 21, 2020

Have you ran Homebase Database Maintenance?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    singhAuthor
    Level 6
    December 30, 2020

    Thank you so much, Just-Lisa-Now- for your valuable help. I had been struggling to get rid of the duplicate e-files for a long time. We really need experts like you in this forum. I ran the Home base- database and all my duplicate files were fixed.

      Just-Lisa-Now-
      Just-Lisa-Now-Intuit Community Champion
      Intuit Community Champion
      December 30, 2020

      Perfect!  Glad to help!

      ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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