Skip to main content
Level 5
February 6, 2021
Question

adding customers back on programs

  • February 6, 2021
  • 2 replies
  • 26 views

I have had to add the 2018, 2019 programs back on my computer and i am unable to figure out how to add my clients back on these years. i tried the transfer but that didn't work because it transferred the old not that current year which are already complete. Any one know?

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Intuit Community Champion
February 6, 2021

Do you have the client data files for 2018 and 2019?  Are they in the 18Data and 19Data folders but wont show up in homebase?

You need to run Homebase Database Maintenance, from the Homebase choice on the toolbar.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Tiger5Author
Level 5
February 12, 2021

Yes I have the 18data and 19data folder with all the information in there but it just doesn't show when i open the program. and i made an error and transferred the information on one and I figured it was not right. so now I have to figure out how to clear those filed and add the one's from the folders. 

i will try this and let you know.