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KMACK
Level 4
Jan 11, 2021 6:56 PM UTC
Solved

Quick Employer Forms

I just purchased Quick Employer Forms.  However, when I try to access it, I keep getting sent to a screen asking me to purchase it again.  How do I access the program I already paid for?

 

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KMACKAnswer
Level 4
Jan 11, 2021 10:14 PM UTC

 Okay.  Thank you.

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4 replies

sjrcpa
sjrcpa
Level 15
Jan 11, 2021 6:59 PM UTC

Do you perhaps have more than one account with Intuit?

I did. 3 days and 3 calls to support later and they finally got it fixed.

I think you have to call.

The more I know the more I don’t know.
    KMACKAuthorAnswer
    Level 4
    Jan 11, 2021 10:14 PM UTC

     Okay.  Thank you.

    IRonMaN
    IRonMaN
    Level 15
    Jan 11, 2021 10:28 PM UTC

    Interesting solution  😀

    Slava Ukraini!
      qbteachmt
      qbteachmt
      Level 15
      Jan 12, 2021 6:56 PM UTC

      See this topic:

      https://proconnect.intuit.com/community/product-help/discussion/i-purchased-quick-employer-form-through-proseries-but-i-found/00/114039

       

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