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Level 6
January 12, 2021
Question

Proseries not recognizing Default email app (Thunderbird)

  • January 12, 2021
  • 1 reply
  • 15 views

Hello, I'm trying to email out the checklists and installed Thunderbird. Made it my default app and uninstalled outlook completely. Proseries says "there is no default app". I updated proseries, my PC, restarted etc and still no luck. Anyone has had a similar issue. I was on the phone with support for 2 hours and just told me it's a Microsoft issue and to contact them.

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1 reply

Level 8
January 13, 2021

I'm sorry for the frustration. We're working on a fix that should be out ~ Jan 20th. The Tools->Option setting to enable 64 bit email client will be back. Selecting that should set you up.