ProSeries Basic Unlimited

Forum|Forum|6 years ago
February 15, 2020
3 replies
33 views

Why does it ask to pay (PPR) when I go to print the returns? I have Proseries Basic Unlimited that comes with 15 business returns, and this is my first return for 2019. thanks! Larry

ProSeries Professional

This topic has been closed for replies.

IRonMaN

Level 15

Try clicking "tools" > "license product". If that doesn't work you will have to call support.

Slava Ukraini!

M

mgl424

Level 2

Proseries Basic Unlimited is only for the 1040. But does not include 1040NR and business returns . If you want all in one then get the Professional

L

LLesslerAuthor

Level 3

Thanks but I bought the "ProSeries Basic Unlimited w/15 Business Returns" package. I think they don't market this package anymore so I must be grandfathered in. I've bought this package for the last 10 years or so. I called Support and they said the Business Returns do NOT include 990's. That was not the case in prior years so I asked for the details of the package. That's when they hung up on me!!! Now I don't know what to do! Larry

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Linda157

Level 3

I will have to call support during the week to find out what is happening in my situation. Best of luck with your case. If they give me any help that may be interesting to you I will post the information.

L

Linda157

Level 3

I am having the same problem with Proseries Basic Unlimited. I paid for up to 50 personal returns and 2 states but cannot print my first return either. Hopefully someone can help. Thank you.

L

LLesslerAuthor

Level 3

I will. This is a bit frustrating when you just want to efile and move on! It hasn't happened in past years.

Lar

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