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Proseries Basic 2021
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Nanny
Level 1
02-13-2022
08:00 PM
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Product loaded fine and was working with no issues until yesterday. Received Error 54 stating I did not have current updates when I attempted efile. Updated from task bar. Disclaimer said I was up to date. Have cut product off, used tool to repair updates, you name it. I get a message stating I am up to date yet when I attempt to efile clients return I continue to get the Error 54. What gives? Anyone else having this issue? I have lost two entire days of production and had to cancel 4 client appointments. This was an issue last year also until they did a fix. Help!
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1 Comment 1
Just-Lisa-Now-
Level 15
02-14-2022
10:18 AM
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This error means one or more of the forms included in the tax return arent final yet...did you run through REVIEW and read the diagnostic screens?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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