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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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itmiadvg
Level 1
02-22-2021
05:49 PM
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Need to print 2012 tax return for a client.
Whenever I print it states to re license the product from the admin workstation.
However when I go to do that the licensing section is grayed out.
Not sure what to do from here.
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1 Comment 1
PATAX
Level 15
02-22-2021
06:30 PM
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I am not sure why it is doing that, I have never heard that before. I do not think the fastpath license existed back at that time , so I'm not sure if that has anything to do with it. I do not know why it prevents you from printing a copy from 2012. Do you have a paper copy in the file? if not, that is why, in my opinion, it is always a good idea to have a paper copy. Also, I am sure you gave the client A copy, and as far as I know, we are required to give A Copy to clients. "A" is singular, not plural, so you may have fulfilled your obligation...just my opinion...
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