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lbones
Level 6
January 28, 2022
Question

Program crashing error #25705

  • January 28, 2022
  • 2 replies
  • 15 views

Several times each day, As I am opening a client file, my program is crashing and giving me error code 25705.  I have tried to research it with out any luck and when I called support, the fix they gave me did not do the job.  It does not happen every time I open a client file but often enough where is now annoying.  Has anyone else come across this error code and have a solution for me.

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2 replies

Just-Lisa-Now-
Intuit Community Champion
January 28, 2022

@Intuit_hieu  any suggestions on this error?  or is there someone better we could tag for things like this?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 6
January 28, 2022

Could you please provide a screenshot?

lbones
lbonesAuthor
Level 6
January 28, 2022

lbones
lbonesAuthor
Level 6
January 28, 2022

When I spoke to support they had me run Updater.  That has not worked.  This is also happening when I open the 2020 Version of ProSeries.  Again, this is not every time but at least every 10th time I open a client file.