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Level 1

I am trying to esignature my own tax return to test it since I am new to proseries.  when I enter request on the esignature line on my return page, it generates two documents that autopopulate the document page... I choose a type of document, and hit browse as the video tells me to, there is nothing in the browser.  so I cant go to the next page.... why is this not working.



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Level 2

I have been on hold with Lacerte for 60 minutes and two repres3entatives to ask questions about eSignature.  I wish you well.

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