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Level 1
February 6, 2021
Question

problems

  • February 6, 2021
  • 1 reply
  • 11 views

I am trying to esignature my own tax return to test it since I am new to proseries.  when I enter request on the esignature line on my return page, it generates two documents that autopopulate the document page... I choose a type of document, and hit browse as the video tells me to, there is nothing in the browser.  so I cant go to the next page.... why is this not working.

 

Dan

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1 reply

Level 3
February 6, 2021

I have been on hold with Lacerte for 60 minutes and two repres3entatives to ask questions about eSignature.  I wish you well.