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janine
Level 5
Jan 28, 2021 8:52 PM UTC
Question

printing problem

Hello everyone

I am having a problem printing the return.  I receive a message that says unable to print file.  File corrupt.

Is anyone having this problem?

I was able to print a 2019 return.

 

This topic has been closed for replies.

21 replies

garman22Intuit Community Champion
Intuit Community Champion
Jan 28, 2021 8:55 PM UTC

Hi Janine,

   I have not come across this but I have only printed one return and I cant actually print it due to 8995 not being ready. Have you tried multiple returns or is it only the one?

    Terry53029Intuit Community Champion
    Intuit Community Champion
    Jan 28, 2021 10:05 PM UTC

    I printed a state only return, and it went ok. Try repair updates, and reboot. Hope that works

     

      janineAuthor
      Level 5
      Jan 29, 2021 1:36 AM UTC

      Thank you for your concern.  My IT person ended up switching me to another printer.

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