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Opening basic tax program

mfreelon
Level 1

I have basic proseries installed on my computer and I have an icon on the desktop I used to open this program. I have used this program a few days ago June. 2025 and now this date july 2025 when I try to open the program the basic proseries logo comes up, stays up a few seconds and disappears and nothing else happens. Help

 

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

The first thing I would do is restart the computer then try again, if the outcome is the same, then I would go to the Windows programs menu, find PS Basic 2025 and under that you should see REPAIR UPDATES, run that and see if that fixes the problem.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
mfreelon
Level 1

Thanks for your answer to my situation; my problem was solved.

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abctax55
Level 15

You might want to share how the issue was resolved, for the benefit of folks searching that have the same problem.

HumanKind... Be Both