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Level 4
January 12, 2023
Solved

Microsoft .net framework file error

  • January 12, 2023
  • 6 replies
  • 27 views

ProSeries 2021 won't open.

 

Getting following message:

an issue with Microsoft .net framework file that will prevent Pro Series from running properly.

This topic has been closed for replies.

6 replies

Just-Lisa-Now-
Intuit Community Champion
January 12, 2023
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ckevinAuthor
Level 4
January 12, 2023

I did all that last night. Twice. didn't help.

Thank you, though.

Level 5
January 12, 2023

Depending on what you were doing you might try this article to repair a .net framework issue in ProSeries. 

https://proconnect.intuit.com/support/en-us/help-article/systems-performance/resolve-microsoft-net-framework-error-using-tax/L99jSSGvR_US_en_US?uid=lcteh6in

ckevinAuthor
Level 4
January 12, 2023

I was trying to open ProSeries.

Level 2
January 31, 2023

I just got off the chat/call with Microsoft support. The issue with Microsoft .Net Framework preventing Proseries 2022 from running is because the software is not compatible with Windows 11 22H. So if you are running Windows 11 21H do not update to the latest version. They are going to send the error up for further research. 

Level 2
February 4, 2023

I had my IT  Guru fix my Microsoft .Net Framework issue the problem was with the installation some of the folders was missing in the 32bit folder software download for proseries. I copied the ones from a working folder and use powershell to copy and fix the problem. It now works correctly.

Level 2
February 4, 2023

So it's proseries problem - but the tech customer service/lead at Intuit blamed it on Microsoft. 

Level 4
September 2, 2023

My 2021 won't open but I don't receive any error message- it just pops up the first window for about 8 seconds but closes without brining up the sign in page.  Just that.  Very strange, but at least happy to know this is a new issue which could take half an eternity to solve, if it can be solved.   I've learned to lose hope right away with Intuit, this lessens the pain from having one's hopes blown to bits. 

Level 2
October 1, 2023

Using Windows 10.

 

Answer
October 4, 2023
Level 4
January 18, 2024

Intuit needs to fix the broken URL on the error popup window that says

Error Message

Proseries has detected an issue with Microsoft ,NET ...

Learn More

It gores to this busted link

https://proseries.pcg.intuit.com/homebase/dotnet_machineconfig

Which does not exist!

If it went to solution below it would save a lot of time. At least go to a domain that exists!

https://accountants.intuit.com/support/en-us/help-article/system-responses/proseries-detected-issue-microsoft-net-framework/L9EtuP2Ph_US_en_US?uid=lriqdj09