MY INITIAL DOWNLOAD HAS BEEN ON THE WELCOME PAGE FOR OVER 30 MINUTES WHAT CAN I DO?

Forum|Forum|6 years ago
December 7, 2019
4 replies
11 views

I AM USING PROSERIES PROFESSIONAL

ProSeries Professional

This topic has been closed for replies.

Best answer by IRonMaN

"Ctrl alt delete" sounds like a pretty good option to shut it down and try again.

taxiowa

Level 8

Did you try right clicking on display screen and re-sizing to 100% if your resolution is currently set higher than that.

Just-Lisa-Now-

Intuit Community Champion

Yep, I'm guessing the display issue...the Continue button is too low on the screen to see, so it doesn't get clicked and the program sits there doing nothing! Reset your display to Default and see if you have better luck.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

IRonMaNAnswer

Level 15

"Ctrl alt delete" sounds like a pretty good option to shut it down and try again.

Slava Ukraini!

George4Tacks

Level 15

Maybe sign in is off screen. TRY https://www.technipages.com/bring-off-screen-window-back-onto-screen

Maybe Screen Resolution. TRY https://www.laptopmag.com/articles/change-screen-resolution-in-windows-10

PLEASE REPORT BACK IF EITHER OF THESE WORKS.

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