Licensing

Forum|Forum|6 years ago
December 18, 2019
4 replies
10 views

I have recenly updated my admin computer to Windows 10 and now Proseries does not recognize my license. Keep getting an error code 4 - - 1. The link provided does not work as well as the 1-800 number provided.

ProSeries Professional

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T

Terry53029

Intuit Community Champion

Go to tools, and click on license products

P

pcrubingercpa

Level 3

I'm experiencing the same problem. Only attempting to relicense the products from the Tools menu doesn't help. Is there another solution?

Y

youngblood59Author

Level 2

I have tried the tools licensing option. I am still getting the same error code.

T

terrij

Level 3

I have called tech support twice. I followed all of their instructions. I still can't license this product. I paid a lot of money for this software and don't understand why nobody can figure this out! I'm going to have to buy another tax software!