Level 5

Question

Is anyone having printing problems?

Forum|Forum|6 years ago
February 13, 2020
16 replies
21 views

Whenever I try to print today the program either crashes or is shows that it has been sent to the printer but nothing happens. I have occasionally had trouble with the printer printing pages and pages of garbage on the very top of the sheet.

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Yesterdays update has some unintended consequences it appears

https://proconnect.intuit.com/community/proseries-news-and-updates/discussion/proseries-2019-print-crashing-when-including-client-letter-after/00/53848?fbclid=IwAR16br9trzJgYDUWHYlY_7gifLmVxyVcmlgBjmq95_hXC5Ieonfse6NrBiM

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

N

Nick203

Level 3

I'm having printer issues with letters and invoices that just started after the last update. This is no time for system crashes after an update. Please fix this thing!!!!

TAXOH

Level 10

It just happened to me also. But if I choose print preview and then print from there it works okay.

Just-Lisa-Now-

Intuit Community Champion

This is encouraging, Im afraid to update! But I always print preview, uncheck a few junk pages (like page 2 of the W2 worksheet) then print.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

R

RDG delta

Level 2

My PRO SERIES crashes every time I try to print the client letter or the invoice from inside the client file?

taxman1

Level 5

I just have print errors with invoices. Program crashes. C'mon man !!! Oh crap, I sound like Joe Biden !! Anyway get it fixed people !!! Costing us money with these bugs that should be addressed before tax season !!!

B

Bethynp

Level 3

Turning me into a very inefficient version of my already inefficient self! I hope Proseries is thinking about a big fat refund to help us recoup our losses...

D

dslamb61

Level 2

I have to reboot my computer every time in order to transmit and print.

Just-Lisa-Now-

Intuit Community Champion

I had to do that in both 2018 and 2019, reboot my computer after any program update in order to print from the program. Haven't noticed it happen in 2020.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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