Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    installation

    KittyRae
    Level 1

    I'm trying to install Pro Series 2020 and get error code 1618.  What is going on?

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    3 Comments 3
    IRonMaN
    Level 15

    Have you tried rebooting your computer?


    Slava Ukraini!
    Orlando
    Intuit Alumni

    What @IRonMaN  said..

    To add some color, anything in the 1600 range is a Microsoft Installer error, which is technology that our installer depends on. 1618 indicates MSI thinks another MSI installer is running.

    Hopefully a restart fixes it. Unfortunately it might not - there might be some operating system level issues.  Are you getting that error before the License Agreement Page or towards the very end of the installation after you've gone through selecting all the install options?

     

    IRonMaN
    Level 15

    @Orlando  - rebooting is the equivalent of using duct tape for home repairs. 😀


    Slava Ukraini!
    0 Cheers