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KittyRae
Level 1
January 16, 2021
Question

installation

  • January 16, 2021
  • 3 replies
  • 18 views

I'm trying to install Pro Series 2020 and get error code 1618.  What is going on?

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3 replies

IRonMaN
IRonMaN
Level 15
January 16, 2021

Have you tried rebooting your computer?

Slava Ukraini!
    O
    Orlando11
    Level 8
    January 16, 2021

    What @IRonMaN  said..

    To add some color, anything in the 1600 range is a Microsoft Installer error, which is technology that our installer depends on. 1618 indicates MSI thinks another MSI installer is running.

    Hopefully a restart fixes it. Unfortunately it might not - there might be some operating system level issues.  Are you getting that error before the License Agreement Page or towards the very end of the installation after you've gone through selecting all the install options?

     

      IRonMaN
      IRonMaN
      Level 15
      January 16, 2021

      @Orlando11  - rebooting is the equivalent of using duct tape for home repairs.  😀

      Slava Ukraini!
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