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ID verification

Minvest
Level 3

My client's driver's license expiration date is 03/31/20.

She's unable to renew it because of the Corona virus situation.

My software flags an error, which I can't bypass.

What options do I have, other than having the client mail her returns?

 

Thanks for your response,

Michael

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1 Best Answer

Accepted Solutions
itonewbie
Level 15

Unless your client is filing a return for the few states that require a driver's license, you can check the box that that the taxpayer does not have a driver's license or state ID.  Scroll further down the screen and check the boxes for alternative means of verifying your client's identity.  You should then be able to e-file.

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Still an AllStar

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3 Comments 3
itonewbie
Level 15

Unless your client is filing a return for the few states that require a driver's license, you can check the box that that the taxpayer does not have a driver's license or state ID.  Scroll further down the screen and check the boxes for alternative means of verifying your client's identity.  You should then be able to e-file.

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Still an AllStar
Minvest
Level 3

Thanks to everyone for their responses.

Much appreciated!

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itonewbie
Level 15

YAVW, @Minvest!

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Still an AllStar
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