ID verification

Forum|Forum|6 years ago
April 22, 2020
3 replies
19 views

My client's driver's license expiration date is 03/31/20.

She's unable to renew it because of the Corona virus situation.

My software flags an error, which I can't bypass.

What options do I have, other than having the client mail her returns?

Thanks for your response,

Michael

ProSeries Basic

This topic has been closed for replies.

Best answer by itonewbie

Unless your client is filing a return for the few states that require a driver's license, you can check the box that that the taxpayer does not have a driver's license or state ID. Scroll further down the screen and check the boxes for alternative means of verifying your client's identity. You should then be able to e-file.

itonewbieAnswer

Level 15

Unless your client is filing a return for the few states that require a driver's license, you can check the box that that the taxpayer does not have a driver's license or state ID. Scroll further down the screen and check the boxes for alternative means of verifying your client's identity. You should then be able to e-file.

---------------------------------------------------------------------------------Still an AllStar