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How to remove an unwanted state from proseries basic

Bhavin Trivedi
Level 1

My ProSeries Account allows me for 4 states. Currently I have 4 states but 2 of them are not wanted and needs to be replaced. How do I make this change in ProSeries Basic Edition -2020??

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2 Comments 2
Terry53029
Level 14
Level 14
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TaxGuyBill
Level 15

Have you licensed the States? If so, there is probably nothing you can do unless you can convince Customer Support that you did NOT print or e-file a tax return from that state.  If you can argue that you accidently licensed them when setting up the software, then customer support may be able to help you.