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Level 3
January 28, 2023
Question

ESignature Error Message when requesting an Esignature

  • January 28, 2023
  • 2 replies
  • 25 views

If you get an error message when requesting an esignature confirm the date on the info sheet for filing matches the date you are requesting the esig.

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2 replies

January 28, 2023

Hi there! Are you talking about Invalid Date Error for Practitioner PIN? 
Please read the article and check back for updates. 

If this is not related to your original question, please describe in detail what the error message says or attach a screenshot eliminating any personal information. Open the snipping tool on Windows 

Level 2
January 28, 2023

They put an update out this morning.  Run it and that will fix your problem. If it doesn't fix the error, then when you click to efile the return uncheck the "check for errors" box under "Convert and Transmit" and send.