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Error Message in Efiling 2019 Tax Return

Level 1

I am getting the following error message when attempting to efile in ProSeries 2019 Professional:

September 09, 2021 06:46 AM PDT

"The Intuit Electronic Filing System is having difficulty recognizing the data you are sending. First make sure your product is up to date. Then open the return and run Final Review. Save the return and try sending it again. If you still cannot transmit the return please contact technical support for assistance. - 601ERRV:7, CustHdr_5.1 - ?:? - Sender ID/ERO ID must be 22 characters long. Sender ID = ''

I have Updated Software and I did Final Review before efiling.  Does anyone know how to correct this error?



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1 Comment 1
Level 15

Did you try doing Tools - Repair Updates ?  Screenshot (31)_LI.jpg

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