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Error code 3 when opening client file

ptax255
Level 7

Hi,

After the crashing issues with Proseries, I've had 2 clients now that can't open and it says error 3. Support couldn't help and said the file is corrupted and I have to re-do the return. Does anyone else have a better solution?

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1 Comment 1
Skylane
Level 11
Level 11

There was an update today that allows you to run proseries in safe mode... there was an alert about it... give it a try

If at first you don’t succeed…..find a workaround
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