Solution Description:
Solution 1:
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Open the client file and go to the appropriate federal or state return.
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Hit the F9 key to recalculate then the F10 key to save the return.
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Try to convert/transmit the return again.
Solution 2:
- Open the client file.
- Click the File menu and select Save As.
- Enter a new File name that you can recognize as being a copy of this return and select Save.
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Remove the original return from the EF Center
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Try to convert/transmit the copy of the return.
Solution 3:
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Remove all attached state returns and reattach them
- Try to convert/transmit the return.
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If you still can't transmit, uninstall the state formset(s), and then reinstall the state formset(s)
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Try to convert/transmit the return.
(This information may be outdated, which is why it is no longer available through the link mentioned)
Hope it helps!
Betty Jo