Skip to main content
Level 2
May 15, 2021
Solved

EFile 2019

  • May 15, 2021
  • 2 replies
  • 16 views

Tax Year 2020 is my first year using ProSeries & I have a client who needs to file 2019. I have downloaded the software and entered the clients tax information, but when I try to e-file I receive an authorization message to process credit card payment. Does this seem about right?? 

Just want to double check, before making a payment. Thank y'all in advance!

This topic has been closed for replies.
Best answer by Just-Lisa-Now-
Did you pay for a current year license in Basic and are using 2019 Professional by mistake?

2 replies

Just-Lisa-Now-
Intuit Community Champion
May 15, 2021
Did you pay for a current year license in Basic and are using 2019 Professional by mistake?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
May 15, 2021

Thank you! That's exactly what I did wrong...downloaded the wrong program.