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Level 1
February 27, 2021
Question

e-file

  • February 27, 2021
  • 2 replies
  • 19 views

When I try to e-file it says that my software is not up to date. I have updated 4 times and still get the same error message.  After staying  on the phone for an hour the guy cut ne off. What to do?

 

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2 replies

Level 4
February 27, 2021

Did you update, then open and save the return, then attempt to e-file?

 

February 27, 2021

Have you tried the "Refresh Updates"?