I e-file a federal and state tax return on October 14, 2020. Now my client's status is "Return Ready to E-file". The 9325 says the federal was filed electronically with the Andover Submission Processing Center. The state (VA) says it was filed on October 14, 2020. The client called the state tax department and was told there is no record of their return being filed. Has anyone else had this problem? Any suggestions on what I should do?
This discussion has been locked. No new contributions can be made. You may start a new discussion here
So the returns are back sitting in the Pending Tab of the EFCenter?
What happens if you highlight them and use Update Status of Selected Returns?
I would just resend the state.
I would follow Lisa's instruction before refiling the State.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.