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angelaremsen
Level 2
10-05-2021
10:11 AM
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NYS Returns Impacted by Error Code R0170
Federal returns are accepted but NYS returns are rejected with Error Code R0170 which states: "the primary ID was either invalid, or could not be verified at this time. The state of New York could not verify the primary Social Security Number. Review the taxpayer's Social Security Number and Last Name for any errors. Re-submit this return electronically after you've made any necessary changes. Its also possible this may be a temporary issue with the IRS. If you believe the name and Social Security Number are correct as they were submitted, you may want to contact the IRS. Or, if you think the IRS might have updated its records since the last time you transmitted, try to submit electronically again. However, if the reject continues, you will have to file this return via U.S. Mail."
We currently have (5) returns impacted with this error and all have been accepted with the IRS. There are no discrepancies with the taxpayer ID, name or social security numbers.
I have reported this defect to ProSeries for an investigation.
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1 Comment 1
IntuitGabi
Community Manager
10-05-2021
11:40 AM
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Click this link for updates: New York Individual reject R0170. Thanks for reporting!
