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thetaxlady92082
Level 2
December 28, 2020
Question

CTC

  • December 28, 2020
  • 5 replies
  • 22 views

Why can't I click the qualifies for CTC when the child is under 17 and meets all the requirements?

This topic has been closed for replies.

5 replies

TaxGuyBill
December 28, 2020
@thetaxlady92082 wrote:

Why can't I click the qualifies for CTC 

 

What software are you using?  There is nothing to click for "qualifies for CTC" in ProSeries.

You need to give as much detail as possible.

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    December 29, 2020

    Professional has a box to check if they DON'T qualify, I would guess that Basic has something similar.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
      clr600
      clr600
      Level 7
      December 29, 2020

      In Proseries Pro it is automatic once you pick an E in the EIC drop down box.

        thetaxlady92082Author
        Level 2
        December 30, 2020

        I have an E, eligible child, marked. There is a box on basic to check but it won’t allow me to check it. 

        TaxGuyBill
        December 30, 2020

        There is no box to check to say the child qualifies for the Child Tax Credit.  There is a box to check to say the child does NOT qualify.  Is that what you are trying to do, UNcheck that box?

         

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