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Common Files Folder

MT
Level 1

Hi,

Any idea what I should do?

ProSeries.PNG

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5 Comments 5
IRonMaN
Level 15
You could try reinstalling the software

Slava Ukraini!
MT
Level 1

But am I gonna loose all my files and clients?

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taxiowa
Level 9
Level 9

No, you will not lose all your files or clients.  The common folder which carries over from 2017 must have become damaged on initial install.  But you shall have no client loss.

MT
Level 1

How can I re-download the 2018 version?

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IntuitAustin
Intuit Alumni

@MT wrote:

How can I re-download the 2018 version?


This article should help you out! 

https://proconnect.intuit.com/community/help-articles/help/proseries-download-and-installation-faqs/...


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