client file missing

Forum|Forum|6 years ago
March 8, 2020
1 reply
5 views

I lost a client in client file but the client file appears in another client's file column with lost client social security last four numbers in client column and ss# column the other client ss# appears. anybody ever experience this? I am unable to retrieve and tried several ways

ProSeries Basic

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

@faugust wrote:

I lost a client in client file but the client file appears in another client's file column with lost client social security last four numbers in client column and ss# column the other client ss# appears. anybody ever experience this? I am unable to retrieve and tried several ways

Not sure I follow exactly what youre saying....have you exited the program and restarted/logged back in and found the same thing?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

F

faugustAuthor

Level 2

A client disappeared on client file list. A second client shows missing client last 4 ss# in client file list column and second clients correct SS# in SS column. So it appears another client has missing client file SS# in first column of client file list and their actual SS# in SS# column of client file list its crazy

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