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- Cannot update software!! Anyone know why and how to fix?
Cannot update software!! Anyone know why and how to fix?
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melanieluppino
Level 2
04-19-2024
06:02 PM
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No matter what I do, I cannot get the ProSeries Basic or Professional to update the software. As a result, I cannot file any tax returns. Help me!
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Jim-from-Ohio
Level 11
04-20-2024
07:02 AM
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this may help
1. restart your computer, try again
2. refresh updates
3. repair updates, from winsdows start menu
if none of those work you may have to call customer support where they may have you unsinstall the software and resinstall it.
