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Level 1
December 7, 2019
Solved

Cannot print return

  • December 7, 2019
  • 1 reply
  • 12 views

It says program is not licensed which is ridiculous as I have had your product for years and you just charged my credit card for the 2018 program

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Best answer by IRonMaN

Click "tools" and then "license product".

1 reply

IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

Click "tools" and then "license product".

Slava Ukraini!
AshleyatIntuit
Level 9
December 7, 2019
It has nothing to do with the 2018 credit card used.  @IRonMaN is correct, simply relicensing the product pulls down the information for which you purchased.