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  • Created with Sketch. It is being reported that major internet and cell service providers Verizon, ATt&T, T-Mobile, as well as some smaller local providers are experiencing a massive outage across the United States. This will impact the ProSeries program in regards to customer receiving MFA codes, as well as messages indicating ProSeries is not connected to the Internet.
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    can not convert empty printlist ML

    KGBKaren
    Level 3

    Suddenly last week my Proseries 2019 won't print anything other than blank pages, not even to pdf. The error message states "Can not convert empty printlistML".

    Help! The answer about checking Windows time didn't solve the problem. I now also can't print a 2018 return or any pages. So it is happening across tax years and downloads.

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    4 Comments 4
    IRonMaN
    Level 15
    Just-Lisa-Now-
    Level 15
    Level 15

    That most recent big Windows 10 update messed with my printer settings....Im thinking its a Windows update issue, be sure you don't have any Windows updates pieces still waiting to finish installing..


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    KGBKaren
    Level 3

    Did a Windows update today and restarted, including uninstalling and re-downloading Proseries 2019. Still no luck.

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    KGBKaren
    Level 3

    I have tried this, but perhaps I am missing something? What do you mean by "match the date and time formats to your computer"?

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