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A client extension request and payment was mailed timely. However, the extension request was not e-filed. How can I correct this?

dlseiler0912
Level 1
Pro Series will not let me e-file the completed return because the extension request was not e-filed.
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2 Comments 2
anniebear
Level 4

That makes no sense. My clients mail in extensions, I efile their returns with no problems.

if you are getting that message call support.

 

 

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Skylane
Level 12
Level 12

Uncheck the box to efile the extension 

If at first you don’t succeed…..find a workaround
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