2021 Interface - Scrolling

Forum|Forum|4 years ago
February 3, 2022
1 reply
7 views

I am unsure if this is a unique issue or a common one. Is there a known issue with scrolling using the mousepad in this 2021 version? I cannot move through the screen without immense difficulty.

Windows 10

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

I honestly cant recall seeing any complaints about mouse issues with ProSeries. I dont see any notations about any conflicts or issue in the hardware requirements specs for ProSeries.

What is your set up?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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parvitstaxAuthor

Level 6

i7 processor

64-bit OS

Windows 10 Home

16GB RAM

Other than those computer specs all I did was install the software normally with no special modifications. When I scroll the pages seem to be less responsive than webpages and documents. A big scroll only moves a few lines on ProSeries whereas on a webpage or document it can move me a few pages.

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parvitstaxAuthor

Level 6

This could just be a feature Intuit has. I am used to scrolling quickly but the software doesn't appear to allow that at least with my mousepad. The scrolling is smoother with a mouse but I still can't scroll quickly through forms.

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