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Level 4
December 7, 2019
Solved

Why horrible music?

  • December 7, 2019
  • 2 replies
  • 28 views

If you are going to have your customers wait on hold for 30 40 50 minutes why torture us with a continuous droning on and on sax.  We are not in a cocktail lounge.  Spring for some real interesting music what you are playing over and over is annoying and insulting.

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Best answer by TaxGuyBill

"Interesting" music can be potentially offensive to some people, which is why most companies put non-offensive music on the line, such as jazz.

I suppose they could play "It's a Small World" for 50 minutes.   :smiling_imp:



2 replies

Level 15
December 7, 2019

"Interesting" music can be potentially offensive to some people, which is why most companies put non-offensive music on the line, such as jazz.

I suppose they could play "It's a Small World" for 50 minutes.   :smiling_imp:



abctax55
Level 15
December 7, 2019
Damn you Bill - now I have will have that stuck in my head all night.
HumanKind... Be Both
abctax55
Level 15
December 7, 2019

Mike, IF you have a problem you'd like help with, then for pete's sake POST IT.

We are all tired, we are all disenchanted with Intuit & the software, it's mid-March.

But clogging up the forum with your unhappiness isn't helping anyone.

HumanKind... Be Both
MikeGCPAAuthor
Level 4
December 7, 2019
I didnt think anyone read these.  I had an issue with the Preparer Information disappearing and then reappearing.  Ived called a few time and was left on hold for an hour and never got thru.  Has anyone else experienced this?