Level 1

Solved

Why can't I transmit a return marked ready to transmit?

7 replies
35 views

I get the version of ProSeries you are using is no longer current.

I have updated and get that all are up to date.

ProSeries Professional

This topic has been closed for replies.

IRonMaNAnswer

Level 15

"But now accepted returns show up as pending, and pending returns showed up as accepted"

Have you tried highlighting the returns in the EF homebase and clicking "update acknowledgements".

Slava Ukraini!

IRonMaNAnswer

Level 15

"But now accepted returns show up as pending, and pending returns showed up as accepted"

Have you tried highlighting the returns in the EF homebase and clicking "update acknowledgements".

Slava Ukraini!

IRonMaN

Level 15

If that doesn't work you may have to uninstall and reinstall the program.

Slava Ukraini!

H

Hillenburg

Level 5

That's what I had to do. But now accepted returns show up as pending, and pending returns showed up as accepted. Do you think I need to address this issue or not ?

Just-Lisa-Now-

Intuit Community Champion

Seems like many people are getting that message to update, but none are available...see if this helps

https://accountants-community.intuit.com/articles/1861000-how-to-refresh-proseries-updates

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

L

LEVA4657

Level 3

Tools - Repair updates = worked for me! Thanks! (The process appears to re-install the entire package.)

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