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Level 1
May 16, 2021
Question

why am i getting charged to autorize returns

  • May 16, 2021
  • 2 replies
  • 10 views

Why am i still being prompted to pay $45 to authorize printing and filing a 1040 when i purchased ProSeries basic 20 plus one state?  is there something simple i need to be doing to authorize the print without giving my cc information? 

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2 replies

Skylane
Intuit Community Champion
May 16, 2021

you’ll have to call support 

If at first you don’t succeed…..find a workaround
Just-Lisa-Now-
Intuit Community Champion
May 16, 2021

Are you using Basic, or did you download Professional by mistake?  If your toolbar looks like this, youre using Professional

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪