What is smartlook?

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ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

Well, Intuit says

Intuit SmartLook^™ technology is now built into ProSeries to bring you one-click access to video and screen sharing, so you can quickly get the answers you need.

Screen sharing with support specialists

(Available for ProSeries Professional and Basic)

Resolve questions faster when you connect with our customer success team by allowing them to see your screen in real-time. Intuit SmartLook^™ technology is now built into ProSeries to bring you one-click access to video and screen sharing, so you can quickly get the answers you need.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

G

George1948Author

Level 2

Thank you for the information. I had a code for the agent to see it but I didn't get anyone to pop up or anything. First timer with the system and whole experience

Just-Lisa-Now-

Intuit Community Champion

Its used with phone support so they can remote in and view your screen.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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