Skip to main content
Level 4
December 21, 2021
Solved

vcredist_x64.exe returned error code 80804716

  • December 21, 2021
  • 1 reply
  • 5 views

Keep receiving ProSeries Installer Error

"Check your internet connection and try again.

For additional assistance, please search (www.proseries.com/support) for 'vcredist_x64.exe returned error code 80804716' "

I searched but found nothing...

I'm installing ProSeries Pro 2021 on Windows 10 Pro Version 21H1 

This topic has been closed for replies.
Best answer by DENNYCARR

Intuit install would fail once it tried to install or check for microsoft visual studio.  I went to this page: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

and I downloaded the latest version directly: https://aka.ms/vs/17/release/vc_redist.x64.exe 

then restarted and tried installing ProSeries, and it worked.  

Maybe Intuit's naming convention without the underscore between c and r killed the install...or not.

 

1 reply

DENNYCARRAuthorAnswer
Level 4
December 21, 2021

Intuit install would fail once it tried to install or check for microsoft visual studio.  I went to this page: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

and I downloaded the latest version directly: https://aka.ms/vs/17/release/vc_redist.x64.exe 

then restarted and tried installing ProSeries, and it worked.  

Maybe Intuit's naming convention without the underscore between c and r killed the install...or not.