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Level 2
Feb 20, 2024 3:15 PM UTC
Question

Updates Not Properly Running?

Why is it after every update I have to then go ahead and run the repair updates tool? All my returns on Saturday got rejected because even though I ran the update my current verison wasn't up to date. And now running into the same problem with yesterday and today's return? Why am I paying all this money for software that can't properly function? Do I really have to run the repair update tool after every single update??

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    1 reply

    Level 4
    Feb 20, 2024 3:34 PM UTC

    Could you please send the "ProSeries Logs" from ProSeries ToolBar=>Help => Send Logs => Send the logs on desktop to ProSeries_Engineering@intuit.com
    note: please mention subject with your community username