update EF status

Forum|Forum|6 years ago
February 16, 2020
5 replies
35 views

the client has 3 return types: Fed, and 2 States. One state has been filed and accepted, but the Fed and other state has been filed but will not move over from "pending" to "accepted." The status does show that the returns has been accepted.

ProSeries Professional

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

Highlight those files still sitting in Pending then choose UPDATE Acknowledgements of Selected Returns, see if that pulls them in.

Just-Lisa-Now-

Answer

Intuit Community Champion

Highlight those files still sitting in Pending then choose UPDATE Acknowledgements of Selected Returns, see if that pulls them in.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

D

dgw

Level 3

I tried that earlier with zero results. I just tried again and I get the same message (sent to IRS or SENT TO INTUIT). I have attempted to contact Intuit support but each time I'm told it's over an hour wait, leave my number which I do and when they call it rings once and when I pick up the phone no one is there. This is not the support I've had from Intuit before.

P

Poqo Nation ProAuthor

Level 2

Thanks at the time that didn't work, but later it did accept both returns. LOL

D

dgw

Level 3

I have tried the suggested solution numerous times over the course of the past five days with no positive outcome. Did you do anything different to get your returns accepted?

B

boowashere

Level 2

I'm having the same problems and I wonder if it has to do with the change in the filing date from 4/15 to 5/17?

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