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Level 3
March 8, 2020
Solved

Update 03-08-2020

  • March 8, 2020
  • 3 replies
  • 21 views

Anyone having problem of not being able to open 2019 basic program with the desktop app after doing the update for this morning. I did it and can not open the program. Past years DO open fine. 

Help!

No support open to

This topic has been closed for replies.
Best answer by dorbitz

Solved:

I went into the windows program then into the file: 32bit, then clicked on the ProSeriesUpdate, and it seemd that there was something "stuck" there, it did one little thing and it's back on. 

 

Hope this may help someone else...

 

3 replies

Just-Lisa-Now-
Intuit Community Champion
March 8, 2020

I thought I saw a couple of similar post on Friday or Saturday...have you tried using the Update Repair tool?  I think Basic has this function in the Windows Programs menu.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dorbitzAuthor
Level 3
March 8, 2020

Can't find a "tools" or "repair updates" in the program 

TY

dorbitzAuthorAnswer
Level 3
March 8, 2020

Solved:

I went into the windows program then into the file: 32bit, then clicked on the ProSeriesUpdate, and it seemd that there was something "stuck" there, it did one little thing and it's back on. 

 

Hope this may help someone else...