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Cheri222Pap
Level 2
February 1, 2021
Question

Unable to e-file 2019 tax return

  • February 1, 2021
  • 7 replies
  • 39 views
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7 replies

abctax55
abctax55
Level 15
February 1, 2021

Bummer...

A bit hard to diagnose unless you tell us what happens/doesn't happen when you try.

HumanKind... Be Both
Cheri222PapAuthor
Level 2
February 1, 2021

I send the e-file but it just comes back as not e-filed on the homepage. I did go into the tools option to make sure the license product was done. I do have the 2020 Pro Series Installed and updated, as well as 2019. Just wondering if the program is offline? 

Thanks for responding so quickly

abctax55
abctax55
Level 15
February 1, 2021

No clue... I use Lacerte.  But maybe @Just-Lisa-Now-   has some insight?

HumanKind... Be Both
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